There are numerous email marketing services that exist now, for a variety of prices, including free. Constant Contact is one of the most well known, and their subscription plans are favorable for small businesses. My favorite is Mail Chimp, which has a "forever free" option, allowing you to send up to 12,000 emails per month (this is a considerable amount for a small business, and it will likely take you a while to grow beyond this number). iContact is another familiar competitor, and the list goes on and on.
Picking one really boils down to usability, dependability, and pricing. You want an email marketing service that will be user-friendly, allowing you to easily create beautifully branded emails. You also want one with decent support in case you have questions or issues, and you want to know your emails are going to be delivered on time to the right people. Whichever service you choose, you will want one that works with your budget.
So why would you go to all this trouble to create an account on one of these platforms, pick a subscription plan, setup the service, etc., when you could just send emails from a regular 'ol email client? There are actually a number of reasons:
- First, and most importantly I think, is that it gives your emails a professional, seamlessly branded appearance. Your messages look like they are legitimate and not mistaken for SPAM. By incorporating brand elements into the messages, you can build brand awareness and recognition for your business's logo, color palette and tagline.
- Second, using the email marketing service helps you follow many of the CAN-SPAM Act Rules. Once you set up the account, much of the information will default to settings that are required for the email campaigns to be in compliance. This isn't something you want to mess around with--the fines are steep, and creating your own emails in a regular email format (such as Gmail, Yahoo! Mail, or AOL) makes it easy to violate the rules.
- Third, the email marketing services will generate reports showing the success of the campaign. This is invaluable information for evaluating your email strategy. You will be able to easily see who opened the emails, forwarded them, unsubscribed from future communications, and on which links they clicked inside the message.
- Fourth, well-designed email campaigns encourage engagement and drive traffic to other places on the internet. If you are driving traffic from your emails to your website, blog, or social media sites, this is good for your search engine optimization, the popularity of your sites, and your overall exposure. The longer you can keep people clicking around and hanging out on one of your webpages, the better.
Give an email marketing service a whirl--I think you'll be happy with the results, especially the return on your efforts. If you need help, I'm here and happy to help you get started, or manage your campaigns from start to finish.
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